Before You Start: Set Your Criteria

Before you accept a single application, you need written screening criteria. These are the objective standards every applicant will be measured against. Without them, you're making decisions based on feelings — which is inconsistent, legally risky, and unreliable.

Your written criteria should include your minimum acceptable credit score or credit history standard, your income-to-rent ratio requirement (typically 3x monthly rent), how you evaluate criminal history (keeping in mind Fair Housing requirements and state-specific rules), your eviction history policy, your pet policy, your smoking policy, and your occupancy limits.

Write these down. Print them. Apply them identically to every single applicant. This is your legal protection and your decision-making framework.

Phase 1: Pre-Screening

  1. Respond to inquiry and ask pre-screening questions. Cover the basics by phone or email: move-in date, number of occupants, approximate income, pets, and reason for moving. This five-minute conversation eliminates applicants who don't meet your basic criteria before anyone wastes time on a showing.
  2. Confirm the applicant meets your minimum requirements. Does their stated income meet your ratio? Is their timeline realistic? Do they have pets that violate your policy? If they don't pass pre-screening, let them know politely and move on.
  3. Schedule the property showing. For applicants who pass pre-screening, schedule a showing. Note how they handle the scheduling — responsiveness and reliability at this stage often predict their behavior as a tenant.

Phase 2: Showing and Application

  1. Show the property and observe. Watch for red flags: extreme urgency, attempts to skip the application, cash-only offers, or evasiveness about their current situation. These are signals, not disqualifiers — but they should sharpen your attention during the rest of the process.
  2. Collect the completed rental application. Every adult occupant must fill out a separate application. The application must include full legal name, date of birth, SSN, residential history (3–5 years with landlord contact info), employment and income details, and signed authorization for screening checks.
  3. Collect the application fee. Verify the fee amount complies with your state's rules. Provide a receipt if required by law.
  4. Review the application for completeness. Check every field before proceeding. Missing information — blank employer phone numbers, gaps in residential history, no landlord contact for a previous address — must be addressed before you spend money on reports. Contact the applicant immediately for anything incomplete.

Phase 3: Reports and Verification

  1. Run the credit report. Review the full report, not just the score. Look at payment history patterns, collections accounts (especially utility or rent-related ones), total debt load, and length of credit history. For applicants with thin files, note that you'll need to rely more heavily on other screening components. See our guide on screening tenants with no credit for those situations.
  2. Run the criminal background check. Review any hits against your written criteria. Evaluate criminal history on a case-by-case basis considering the nature, severity, and recency of the offense. Know how far back the check goes in your state. Document your evaluation.
  3. Run the eviction history search. Distinguish between filings and judgments. Note any eviction activity and cross-reference with the applicant's stated reason for leaving previous addresses.
  4. Verify identity. Confirm the SSN matches the name and date of birth provided. Investigate any flags or discrepancies.
  5. Verify employment. Call the employer independently — not the number the applicant provided. Confirm current employment status and length of employment.
  6. Verify income. Review pay stubs (2–3 months), bank statements, or tax returns. Confirm the documented income matches what the applicant claimed. Calculate the actual income-to-rent ratio.
  7. Call previous landlords. Ask the standard reference questions: dates of tenancy, rent payment history, property condition, lease violations, and whether they'd rent to this person again. Call at least two previous landlords — not just the current one.

Phase 4: Decision and Documentation

  1. Compare all data against your written criteria. Does the applicant meet every standard? Are there deficiencies? If so, are they within the range you'd consider for conditional approval (co-signer, higher deposit)?
  2. Make and document your decision. Write down the specific reasons for approval, conditional approval, or denial. Reference your criteria. Keep this documentation in the applicant's file.
  3. For approvals: Send the lease for signature and collect the security deposit and first month's rent within your stated deadline. If the applicant can't meet the deadline, move to the next qualified applicant.
  4. For denials: Send the adverse action notice if the denial was based in whole or in part on information from a consumer report (credit, background, or eviction check). Include all required FCRA elements.
  5. File everything. Keep the application, all screening reports, reference call notes, income documentation, and decision documentation for at least three to four years. This protects you if a denied applicant files a complaint.

Common Mistakes This Checklist Prevents

Skipping reference calls because the reports look good — reports miss informal problems that only a previous landlord knows about. Forgetting the adverse action notice — the most common FCRA violation among landlords. Accepting incomplete applications and then scrambling to get missing info — review for completeness before spending money on reports. Making exceptions to your criteria because the vacancy is stressing you out — the checklist keeps you consistent. Not documenting the decision — if you can't explain why you approved or denied, you're exposed.

This checklist is the practical companion to our detailed guides. For the reasoning behind each step, dig into background checks, credit reports, the application process, income verification, and red flags. For screening tools that handle many of these steps automatically, compare providers here.